Shipping policy

 

🚚 Desi Hands – Shipping Policy

Handmade with Heart, Delivered with Care

At Desi Hands by ClassiCove, we take pride in crafting each product with love and authenticity. Our goal is to ensure your purchase reaches you in perfect condition and in a timely manner, no matter where you are.

📦 Domestic Shipping (India)

  • Free Shipping in India is available on all eligible orders based on order value (subject to promotions and seasonal offers).

  • Orders are usually delivered within 7–8 business days from the date of confirmation.

  • As many of our products are handmade to order, some items may be freshly crafted after your order is placed. This helps us ensure quality and freshness for each customer.

🌍 International Shipping

  • We offer worldwide shipping with a flat shipping charge of ₹2,500 INR per order, regardless of location.

  • International orders are typically delivered within 7–10 business days.

  • Delays due to customs, import regulations, or international courier services are beyond our control, but we work diligently with our shipping partners to minimize such instances.

🔄 Order Processing & Notifications

We believe in clear communication throughout your shopping experience. You will receive updates via email at the following stages:

  1. Order Confirmation

  2. Packing Notification

  3. Shipping Notification with Tracking Details

  4. Delivery Confirmation & Thank You Email

This ensures that you’re always informed and confident about the status of your purchase.

🛡️ Legal Disclaimer

  • Delivery timelines are estimates, not guarantees. While we aim to deliver earlier than promised, occasional delays due to weather, logistics, or production timelines may occur.

  • Desi Hands is not liable for delays caused by courier companies, customs clearance, or unforeseen external factors.

  • We strongly advise customers to provide correct and complete shipping information to avoid delivery failures.

  • In case of non-delivery due to incorrect address or non-availability of the recipient, reshipping charges may apply.

  • By placing an order with us, the customer agrees to the terms stated in this policy and acknowledges that shipping timelines may vary based on product type and location.

If you have any questions regarding shipping or need help tracking your order, feel free to contact our support team at:

📧 desihands@desihandsbyclassicove.com
📍 Proudly Made in India | Desi, Honest, and Handcrafted